Effective date: 02-04-2026
Website: ironworkssolution.net ("Site")
Company: Iron Works Solution ("we," "us," "our")
1) What this policy covers
This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site or contact us for quotes, consultations, referrals, or resources (such as downloadable guides).
2) Information we collect
We may collect the following categories of information:
A. Information you provide
- Contact details (such as name, email, phone number, address/city) when you request a quote, consultation, referral, or contact us.
- Project details you submit (messages, measurements, photos you upload if enabled, preferred timelines, service interests).
- Referral information if you participate in a referral program (e.g., your name and the referred person's contact information) when provided through our Site.
B. Information collected automatically
When you use the Site, we (and our service providers) may automatically collect:
- Device and usage data (IP address, browser type, pages viewed, approximate location inferred from IP, date/time, referring URLs).
- Cookies and similar technologies (see Section 6).
C. Downloads
If you request or download resources (for example, a free guide), we may collect information associated with that request and basic usage data related to the download.
3) How we use your information
We use information for purposes such as:
- Providing quotes and services (responding to inquiries, scheduling consultations, preparing estimates, delivering services).
- Customer support (answering questions, coordinating projects).
- Improving the Site (analytics, troubleshooting, performance).
- Marketing and communications (sending follow-ups, newsletters, promotions, or service updates where permitted—see Section 7).
- Security and fraud prevention (protecting our Site, users, and business).
- Legal compliance (enforcing terms, complying with laws and regulations).
4) How we share your information
We do not rent your personal information. We may share information in these situations:
- Service providers: vendors that help operate our Site and business (hosting, website platform tools, analytics, communications, CRM, scheduling, forms, or similar). They may access information only to perform services for us.
- Business transfers: if we're involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
- Legal and safety: to comply with law, respond to lawful requests, protect rights/safety, investigate fraud, or enforce agreements.
- With your direction: if you ask us to share information (e.g., coordinating with your property manager, designer, or contractor).
5) Sensitive information
Please do not submit sensitive personal information through the Site (e.g., government ID numbers, payment card details, medical information). If a payment is needed, we will tell you the accepted method and any provider involved.
6) Cookies & analytics
We (and our providers) may use cookies, pixels, and similar technologies to:
- remember preferences,
- understand Site traffic and performance,
- measure marketing effectiveness.
Your choices: You can control cookies through your browser settings. If you disable cookies, some features may not work properly.
7) Marketing choices
You can opt out of promotional emails by using the unsubscribe link (if included) or by contacting us at info@ironworkssolution.net. Note: even if you opt out of marketing, we may still send non-promotional messages (e.g., quote follow-ups or project communications).
8) Data retention
We retain personal information only as long as reasonably necessary for:
- providing services and support,
- maintaining business records,
- complying with legal obligations,
- resolving disputes and enforcing agreements.
Retention periods vary depending on the type of information and why we collected it.
9) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
10) Children's privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.
11) California privacy notice (CCPA/CPRA)
If you are a California resident, you may have rights such as:
- Right to know/access the categories and specific pieces of personal information collected about you.
- Right to delete personal information (subject to exceptions).
- Right to correct inaccurate personal information.
- Right to opt out of "sale" or "sharing" of personal information (as those terms are defined under California law).
- Right to non-discrimination for exercising your privacy rights.
Do we sell or share personal information?
"We do not sell personal information, and we do not share personal information for cross-context behavioral advertising."
12) Links to other websites
Our Site may link to third-party websites. We are not responsible for the privacy practices of those third parties.
13) Changes to this policy
We may update this Privacy Policy from time to time. We will revise the "Effective date" above when changes are posted.
14) Contact us
For questions or requests about privacy, contact: